| Role: Business Process Analyst |
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| The role of the Business Process Analyst is to build consensus among the different stakeholders on the as-is and to-be process models, and to look for opportunities to improve the current business process. |
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Relationships
| Performs:
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| Additionally Performs:
| Modifies:
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Main Description
Business process analyst leads process improvement efforts, from the process discovery, to simulation, monitoring and
enhancement. He is an expert in process decomposition, process/data analysis, scoping, optimization. He can identifies new
business case and key opportunities within the enterprise, and enforce the delivery of KPIs, SLAs, and
scoreboards.
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Properties
| Multiple Occurrences |  |
| Optional | |
| Planned | |
Staffing
| Skills |
As a base a BPA is an analyst. He needs:
Experience with process design, requirements gathering.
Process decomposition and facilitation skills.
Critical analysis and reporting skills.
Exposure to Six Sigma/Lean methods, Financial Analysis tools and Change Management.
Experience with software development on commercial or enterprise projects.
JavaScript, basic SQL, workflow patterns and basic logic flows, user interface development, HTML.
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