When reviewing a method, it is important to examine the method realization in authored and published form, as well as any supporting documentation.

The following are some general things to consider when reviewing authored content:

Ensure that there is an acceptable level of quality in content prior to releasing that content for initial customer evaluation. This is a list of proposed reviews that should be performed on the content before it can be considered ready for initial release.

• Review for readability and consistent voice
  • Make sure the authoring guidelines have been adhered to.
  • Check the visual layout/flow of text
     
• Review for content correctness and consistency
• • Review the content focusing on a vertical slice, such as per process, per scenario, and so on.
  • Make sure the content has appropriate links to other content
      
• Copy-edit review
    
• Review for usability
• • Check the layout of the navigation views
  • Make sure that a critical portion of guidance is "above the fold", meaning it can be seen on main portion of the screen without need for scrolling the page down.
  • User scenarios: Have the reviewers put themselves in one or more roles below and try to accomplish the actions described.  For example:
  • • See if the project manager can use the content to plan the project
    • See if the developer can find specific content
    • See if process engineer can customize the content by adding company-specific content
    • See if a first time user can easily navigate and follow the process (is there enough introductory content)