A symptom database is an XML file of symptoms, string match patterns, associated solutions, and directives. The database is used in the analysis of event and error messages that may occur in a log.
A symptom is an error or event message. It may have a solution associated with it in the symptom database. A solution is information about why an error or an event may have occurred and how to recover from it.
Log records can be analyzed using a symptom database to interpret known events and error conditions, using the currently-loaded symptom databases, to get detailed information on error resolution and event significance.
Symptom databases can be imported from an external XML symptom database, saved, and exported into an external file in XML format. You can either import symptom databases from a local or a remote host.
In the following sample, the topmost node in the tree represents the symptom database root element, which contains symptoms artifacts. Below that are the symptoms. The selected entry, ADMS0007E, is such a symptom. Below the symptom is the solution, then an entry called Resolution, which is a directive.
The following icons are used in displaying a symptom database:
|
Icon |
Description |
|---|---|
 |
Symptom database file |
 |
Symptom |
 |
Solution |
 |
Directive |
Related concepts
The symptom database editor
Log Analyzer
Related tasks
Importing and using a symptom database
Editing a symptom database
Creating a symptom database
Exporting a symptom database
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