3.29.10 Creating a support information package

If you have found a problem in Jubula , you can create a support information package from within the ITE . You can choose which information to include in the package, which can be uploaded to a bug-tracking system as a .zip file.

  1. Select:
    Help --> Create Support Information Package
  2. In the dialog which appears, select what to add to the package:
    Configuration information:
    This includes information about how you have configured Jubula , which other plugins you are using, and information about your environment.
    The AUT Agent log
    This lets us see the messages from the AUT Agent . If you are not connected to the AUT Agent , this option will be grayed out.
    The client log
    This lets us see the messages from the ITE .
    The Project and depending Projects
    The currently open Project and any Projects it reuses.
  3. Browse to the destination to save the .zip file.
  4. Click "OK".
  5. The prepared package will be saved to the destination you specified.



Copyright BREDEX GmbH 2012. Made available under the Eclipse Public License v1.0.